204pub Privacy Policy

This Privacy Policy ("Policy") describes how 204pub ("204pub," "we," "us," or "our") collects, uses, stores, discloses, and protects personal data in connection with your access to and use of the 204pub online gaming platform available at 204pub.pro, including all associated subdomains, mobile interfaces, and services offered therein (collectively, the "Platform").

204pub is committed to handling your personal data responsibly and in accordance with applicable data privacy regulations in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering an account on the Platform or otherwise using the 204pub service, you acknowledge that you have read and understood this Policy.

This Policy applies to all personal data collected through the Platform, including data provided directly by you, data collected automatically through your use of the Platform, and data received from third-party sources such as payment processors and identity verification providers. It applies to all registered players and visitors to the 204pub Platform, including players located in Metro Manila, Cebu, Davao, Quezon City, and all other regions of the Philippines.

204pub collects personal data in three primary ways: data you provide directly to us, data we collect automatically, and data we receive from third parties. The categories of personal data we collect include:

204pub does not knowingly collect sensitive personal data beyond what is required for identity verification and regulatory compliance. Where sensitive personal data — such as government ID numbers — must be collected for KYC purposes, such data is handled with the highest level of security and access restrictions.

204pub uses the personal data it collects only for specific, disclosed purposes. We do not use your data in ways that are inconsistent with the purposes described in this Policy. The primary purposes for which 204pub processes your personal data include:

• Account Management: Creating and maintaining your 204pub player account, verifying your identity, and managing your account settings and preferences.
• Service Delivery: Providing you access to casino games, sports betting, live dealer games, and all other features of the 204pub Platform.
• Payment Processing: Processing your deposit and withdrawal requests through GCash, PayMaya, BPI, BDO, Metrobank, USDT, and any other approved payment method.
• Regulatory Compliance: Meeting our obligations under the Philippine Data Privacy Act, applicable anti-money laundering (AML) regulations, and PAGCOR regulatory requirements, including know-your-customer (KYC) obligations.
• Responsible Gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling behaviour, and applying responsible gaming tools such as deposit limits and self-exclusion at your request.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, collusion, and other security incidents.
• Customer Support: Responding to your enquiries, complaints, and support requests via live chat or email.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the Platform's functionality, user experience, and game offerings.

204pub processes your personal data on one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and applicable data protection principles:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to you as a registered player — including account creation, game access, and payment processing.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations under Philippine law, including AML regulations and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent — particularly for marketing communications and the use of non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

204pub does not sell, rent, or trade your personal data. We share your data only in the following limited and controlled circumstances:

• Payment Processors: Your financial data is shared with payment service providers — including GCash, PayMaya, BPI, BDO, Metrobank, and USDT processors — to process your deposits and withdrawals. These providers receive only the minimum data necessary to complete your transaction.
• Identity Verification Partners: To fulfil KYC and AML obligations, 204pub works with licensed third-party identity verification providers. Your identity documents and verification data are processed by these partners under strict data processing agreements.
• Technology and Platform Providers: Third-party service providers who support the operation of the Platform — including game software providers, cloud hosting services, and cybersecurity partners — may process your data on 204pub's behalf. All such providers are bound by contractual obligations prohibiting them from using your data for any purpose other than those specified by 204pub.
• Regulatory and Law Enforcement Authorities: 204pub will disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts when required to do so by applicable law, court order, or regulatory direction. Such disclosures will be made only to the extent required and in accordance with applicable legal process.
• Business Transfers: In the event of a merger, acquisition, or transfer of all or substantially all of 204pub's business assets, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

204pub requires all third parties to whom personal data is disclosed to implement appropriate technical and organisational security measures and to use the data solely for the purposes for which it was shared.

204pub uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure gaming experience. Cookies are small data files placed on your device when you access the Platform.

The types of cookies used on the 204pub Platform include:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences and settings, such as language selection and display settings, to personalise your experience on subsequent visits.
• Analytics Cookies: Allow 204pub to understand how players interact with the Platform — including which games are most popular, where technical errors occur, and how navigation flows are used — in order to improve the Platform. Analytics data is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver relevant promotional messages and offers where you have consented. Marketing cookies are not used to track your activity outside the 204pub Platform.

You may manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain features of the Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

204pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• TLS (Transport Layer Security) encryption for all data in transit between your device and the 204pub Platform;
• AES-256 encryption for sensitive personal and financial data stored on 204pub servers;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting internal employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Intrusion detection and monitoring systems operating on a 24/7 basis;
• Formal data breach response procedures aligned with applicable Philippine regulatory requirements.

While 204pub takes all reasonable steps to protect your data, no transmission over the internet or electronic storage system is entirely secure. You also have an important role to play in keeping your account secure — please refer to the Account Security section of our Terms and Conditions for your responsibilities.

204pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account relationship with 204pub, and for a minimum of five (5) years following account closure, to meet AML record-keeping and regulatory compliance requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine AML record-keeping obligations.
• Communication and Support Records: Retained for up to three (3) years from the date of the relevant communication, for quality assurance and dispute resolution purposes.
• Technical and Usage Data: Typically retained for up to twelve (12) months from collection, after which it is either deleted or anonymised for aggregated analytics purposes.
• Marketing Consent Records: Retained for as long as you remain a registered player, or until you withdraw consent, whichever comes first.

When your personal data is no longer required for any of the above purposes, 204pub will securely delete or anonymise it in accordance with our internal data deletion procedures. Anonymised or aggregated data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by 204pub:

• Right to Be Informed: The right to be informed of the fact that your personal data is being processed, the purposes for which it is being processed, and your rights as a data subject — all of which this Policy fulfils.
• Right to Access: The right to obtain a copy of the personal data 204pub holds about you, along with information about how that data is being used.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or completed without undue delay. You may update most of your account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Note that this right may be limited by our legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds of legitimate interest, where your rights override our interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

The 204pub Platform is strictly intended for adults aged 21 years and above, consistent with applicable Philippine gaming regulations administered by PAGCOR. 204pub does not knowingly collect personal data from individuals below the age of 21.

As part of our account registration and KYC verification process, 204pub takes active steps to verify the age of all registered players. Where 204pub identifies or is notified that personal data has been collected from a player who is under the age of 21, that account will be immediately suspended and the personal data will be deleted as soon as practicable, subject to any regulatory obligations that may require temporary retention for reporting purposes.

If you are a parent or guardian and believe that a minor has registered on the 204pub Platform or has provided personal data to 204pub without your consent, please contact our customer support team immediately so that we can take appropriate action.

In certain circumstances, your personal data may be processed by 204pub's service providers or technology partners in jurisdictions outside the Philippines. Where such cross-border data transfers occur, 204pub takes steps to ensure that your personal data receives an equivalent level of protection to that required under the Philippine Data Privacy Act of 2012.

Such steps may include:

• Entering into data processing agreements with overseas service providers that incorporate data protection obligations consistent with Philippine law;
• Transferring data only to jurisdictions that have been assessed to provide an adequate level of data protection;
• Implementing standard contractual clauses or equivalent mechanisms to govern the transfer.

204pub will not transfer your personal data to any jurisdiction or third party in a manner that is inconsistent with this Policy or that would deprive you of the rights you hold under applicable Philippine data privacy law.

204pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever a revision is made.

Where a material change is made to this Policy — particularly any change that affects your rights or the ways in which your personal data is used — 204pub will provide reasonable advance notice to registered players via email and via a prominent notice on the Platform, prior to the change taking effect.

Your continued use of the 204pub Platform following the effective date of any amended Policy constitutes your acknowledgment of, and agreement to, the revised terms. The most current version of this Policy is always available at 204pub.pro/privacy-policy. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 204pub handles your personal data, please do not hesitate to get in touch. Our customer support team is available 24 hours a day, 7 days a week, and our data privacy team will respond to all formal data subject requests within thirty (30) calendar days.

Live Chat Support: Available directly on the 204pub Platform at all times. This is the fastest way to reach us for account-related and general support queries.

Email: [email protected]

Please note: Do not include sensitive personal or financial information — such as full government ID numbers, credit card details, or passwords — in any email correspondence. Use our secure live chat for account-related queries.

National Privacy Commission (Philippines): If you believe your data privacy rights have been violated and we have been unable to resolve your concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.